Shopper rages at Target and claims every location is a 'disaster' after self-checkouts were 'not working and low cashier numbers'

A shopper wants to know why Target seemingly can't serve their customers in some of their Southern California locations, after self-checkout kiosks were closed and cashiers were scarce.

Customer Elizabeth Ryan lashed out at Target in an X (formerly Twitter) post on February 21 and asked 'what is going on' in their stores.

'Every So Cal location I’ve been to in the last month has been a disaster to check out,' she wrote.

'20+ people lines, not enough checkers working and self checkout is closed? This is madness.'

One of the store chain's X accounts @AskTarget was quick to respond to Ryan's complaints on social media yesterday and this morning.

A shopper lashed out at Target in an X (formerly Twitter) post on February 21 and asked 'what is going on' in their stores

Elizabeth Ryan claimed that every target location in Southern California has been 'a disaster to check out' within the last month

One of Target's X accounts quickly responded to Ryan today and this morning regarding the matter

The company first requested that Ryan provide the exact Target locations she went to in which she had these disastrous self-checkout experiences.

'Yesterday is was the Target on Bellflower in Long Beach,' she wrote this morning.

'Last week it was the Target on Seal Beach blvd in Seal Beach and two weeks ago it was the Target in Carson on Avalon.'

The @AskTarget X account responded by writing that the company will 'address the ongoing issues.'

'Rest assured, the store leadership team will take care of it,' @AskTarget added.

Ryan's complaints on social media comes after a Target store in Illinois closed their self-checkout stations early.

Ryan listed multiple California locations in her tweet, to which the @AskTarget account responded by writing that 'the store leadership team will take care of it'

One of the Illinois store's employees told Business Insider (BI) earlier this month that their self-checkout stations close at 8:00 pm.

Other Target employees in Oklahoma and Michigan confirmed to BI that there stores have yet to make that change.

However, the workers in both states are nervous about having enough staff available to cover enough lanes so that their customers can avoid long lines.

'If and when we do have to close the self-checkouts in the morning and in the evening, we're going to have a lot of people extremely upset with us,' the Michigan worker said. 

The retail chain is also in the middle of testing a new policy at some of their stores that limits self-checkout lanes to 10 items or less.

A spokesperson told The U.S. Sun that the policy 'was designed to cut wait times while understanding guest preferences.'

Unfortunately, based on comments made by other X users, the issues regarding long checkout lines at Target still needs improvement.

The retail chain is currently testing a new policy at some of their stores that limits self-checkout lanes to 10 items or less

Other X users have been frustrated with the long line issues at Target and are not happy with the new self-checkout policy that was applied to some of the stores last year

'@Target at my local store and it is completely unacceptable that there is 1 person working the register, self check-out is closed, and there is an extremely long line of customers,' an X user wrote on Tuesday. 

The @AskTarget X account left a comment on this post as well and wrote that the matter 'sounds frustrating.'

Other users have been ranting about the rules and that the store has 'p*****' them off by closing the self-checkout lines.

'I will never understand why @Target limited their self checkouts to only 10 items yet refuses to open more checkout lines?,' one person wrote.

'Don't require me to use your employee and only give us 2 lanes at peak shopping time.'

According to X user Matthew Bonham, a Target store in Omaha, Nebraska, only two lanes were open and no self-checkout kiosks were available at 6:30 pm on Tuesday.

The user posted a photo of the long lines and claimed that there were '30 people in line' to checkout.