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Elon Musk has finally acknowledged that Cybertruck deliveries have been paused due to equipment issues - days after customers received shipment cancellations.
The pause followed reports of the accelerator pedal becoming stuck after its cover slipped off, sending vehicles to top speeds in a matter of seconds.
The billionaire made a statement on X, commenting on a post about the matter: 'There were no injuries or accidents because of this. We are just being very cautious.'
However, Musk had not clarified when Cybertruck deliveries will restart - many customers have been told 'two weeks at best' or nothing at all.
Tesla CEO Elon Musk confirmed a Cybertruck delivery pause, but owner reports seem to contradict his claim that there have been no accidents because of the accelerator problem.
Hundreds of Cybertrucks have been spotted stacking up at the Tesla Gigafactory in Texas as customers wait for their deliveries
One of the more dangerous problems identified by Cybertruck owners and commentators is the accelerator pedal cover, which can slip off and stick the pedal down
While Musk claimed there were no accidents due to the issue, a Cybertruck owner reported they crashed into a pole mid-corner on April 4 when the vehicle refused to slow down.
Leading up to Musk's acknowledgment, the Cybertruck Owners Club online message boards have been full of people complaining that they have no idea when their EVs will arrive, as well as speculating about the reasons.
Musk posted his statement as a reply to a post from Whole Mars Catalog that incorrectly claimed 'Cybertruck deliveries resuming,' citing as evidence the fact that a customer had been assigned a vehicle identification number (VIN).
Receiving a VIN for a Cybertruck is one stage in the purchase and delivery process, but plenty of customers who have received VINs are still waiting to take delivery of their delayed vehicles.
These complaints are happening at the same time that buyers and Tesla insiders have raised alarms about build problems like body panel rust, as well as other safety issues, including steering lockups, and doors that could slice fingers off.
DailyMail.com has reached out to Tesla for comment.
The company's current problems go beyond the Cybertruck, as Tesla announced this week that it plans to lay off more than 10 percent of its global staff - about 14,000 workers.
On Wednesday evening, a Cybertruck Owners Club member posted that they had gone to a Tesla dealership in Southern California to get some information on where their truck was.
'It did leave Texas but is now sitting in some temporary storage facility is San Diego during this delivery delay,' wrote the customer, who goes by Pstryker on the forum.
'The guy who helped me was very helpful and showed me all the info he could see,' Pstryker wrote. 'One bit of info he shared from what he had been told was the delivery delay is currently slated to run until April 23.'
Other forum members posted about delivery delays, too, some expressing frustration at the company's lack of communication with its customers.
'I don’t understand why Tesla has to keep every little thing a secret. Why invite so much unnecessary speculation?' wrote a forum user who goes by AnthonyJ.
The impatient customer added that the local dealership didn't even know there was a delivery delay until he brought it up to them.
The company's current problems go beyond the Cybertruck, as Tesla announced this week that it plans to lay off more than 10 percent of its global staff - about 14,000 workers
This warning screen came up on one Cybertruck owner's display after the vehicle's steering locked up.
A Tesla Cybertruck is displayed at the SAE WCX conference in Detroit, Michigan, today. Tesla is planning to lay off more than 10 percent of its employees as the company continues to see a decrease in sales, which began earlier this year.
He was then told that a two-week delay is a 'best case' scenario.
'I’m spending $100k and I deserve to know why my truck is delayed, and when to prepare for it,' he wrote.
In 2024, some Tesla customers have received text messages from the company (above) saying it is cancelling their Cybertruck 'delivery appointment' due to an 'unexpected delay' as the firm waits for Cybertruck replacement parts to come in.
Stalled production could be to blame, as new citizen drone footage revealed hundreds of unfinished Cybertrucks sitting outdoors at the company's Giga Factory outside of Austin, Texas.
And impatient Cybertruck owners have also received indirect confirmation that some manufacturing or parts issue is to blame.
While there has been no official announcement from Tesla, several customers have posted text messages they have received from the company cancelling their Cybertruck 'delivery appointment' due to an unexplained and 'unexpected delay' regarding preparation of their vehicle.
Tesla cited an unspecified parts issue, according to these texts to customers, which could relate to Cybertruck's accelerator pedal covers.
Approximately 600 Cybertrucks were shown in citizen drone footage, outside the company's factory in Texas. Production seems stalled by parts issues.
A broken down Cybertruck gets loaded onto a flatbed towtruck. Because the vehicle can't be shifted into neutral when it's lost power, it has to be winched up.
'It appears they need at least until April 20th to correct the issue, but it could be potentially longer than that,' a Tesla representative texted one customer, Max Pyko of Birmingham, Alabama.
'Tesla is working on getting improved parts to all affected locations asap,' the company's text message continued.
Cybertruck Owners Club member DarickHemphill posted this screenshot on Monday, April 15.
In the new post, Pstryker specified that they had already paid Tesla in full, and activated an automotive insurance policy.
'The delivery window came and went, zero communication from them, not even a text, so I went to the dealership to ask,' the frustrated customer wrote.
'They had no problem accepting my wire,' wrote another user who goes by Cyber_P, who also claimed to have paid Tesla for a Cybertruck that has not arrived.
'And now I'm just completely in the dark while they make interest on my 100k,' they added.
On Monday, another Cybertruck Owners Club member who claimed to have already paid for his undelivered vehicle posted a screenshot of a message with a Tesla rep.
'Any word on revised delivery date?' user DarickHemphill messages Tesla on Sunday. After receiving no reply, he messaged the next say to say, 'I know you are slammed. Any word?'
His delivery was reportedly supposed to happen on Saturday, April 13, at 2:30pm.
On Friday at 6:00pm, he received a call from Tesla saying that his delivery was canceled because of 'a problem with the accelerator.'
The Tesla rep replied, 'We do not have a clear direction just yet but delivery will not be until after April 20th. We will provide updates as soon as possible!'
In each case where eager customers got a reply from Tesla, they were only told the soonest their vehicle would be delivered. Never were they told when their Cybertrucks would be delivered by.
Like other customers, DarickHemphill claimed to have already paid over $100,000 for the undelivered truck.
'I was so excited to finally get my cyber truck,' he wrote. 'Now just broken hearted.'