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A Disney-obsessed fan with a rare eye disorder has shared her disappointment at discovering she no longer met the requirements for the theme park's accessibility program, making her feel 'unwelcome' at the adventure land.
Natasha Caudill, 26, is a content creator who regularly advocates for people with disabilities while also sharing information about her own disorder, achromatopsia, which is an inherited vision disorder that affects your ability to perceive color.
The Chicago-based TikTok influencer, who boasts more than 1.3 million followers, revealed that she used to love Disney World because it let her use a Disability Access Service (DAS) pass, which allowed her to schedule rides in advance and wait inside until it was her turn, instead of having to wait outside and endure the pain.
However, since the theme park limited the group of people who can use the DAS pass to 'guests who, due to a developmental disability like autism or similar, are unable to wait,' Natasha has revealed her trips to the theme park would be more difficult now because being in the sunlight causes her too much discomfort.
Natasha Caudill , 26, is a content creator who regularly advocates for people with disabilities while also sharing information about her own disorder, achromatopsia
She has shared her sadness at discovering she no longer met the requirements for the theme park's accessibility program, making her feel 'unwelcome' at the adventure land
She explained the situation on her TikTok account - adding that she once loved going to the theme park, however, she no longer qualifies for its disability program.
'I no longer qualify for Disability Access Services at Disney World. I love Disney World, I just got engaged there. But Disney has drastically reduced how accessible their parks are because they've changed their DAS pass program,' she said at the beginning of the video.
She revealed that the pass was originally 'intended for guests to have difficulty tolerating extended waits and a conventional queue environment due to a disability.'
Now, according to Disney's website, DAS passes are just for 'guests who, due to a developmental disability like autism or similar, are unable to wait in a conventional queue for an extended period of time.'
In her TikTok video, Natasha explained that she didn't understand why Disney would change its rules.
She added: 'A lot of people with legitimate disabilities that are not developmental are just out of luck. Now, I am of course glad the service is available for some people, but I don't think taking it away from a lot of other people who legitimately need it solves anything.'
Speaking to People, she admitted that the rule change made her feel 'unwelcome.'
She said: 'I feel like it's still a little unclear why Disney changed the DAS pass. People are speculating that too many people are lying to use the service.
'I wish Disney was more upfront about the change. Disney World offers such a welcoming atmosphere, but as a disabled person, I just don't feel as welcome now.'
Natasha admitted that she had gotten hate from people online who didn't believe her disability - adding that she had to stop allowing trolls to affect her mental health by looking at the comments.
She explained the situation on her TikTok account - adding that she once loved going to the adventure land, however, she no longer qualifies for its disability program
And while she is disheartened that she won't be able to experience the Disney park in the same way, she admitted that she would still be going, but would force herself to endure the pain
Natasha admitted that she had gotten hate from people online who don't believe her disability - adding that she had to stop allowing trolls to affect her mental health by looking at comments
Many people claimed that she didn't need the DAS pass for her disorder.
One person said: 'I'm sorry, but no. Just no.'
Another user added: 'You are why they are changing the rules.'
Someone else commented: 'Good job gloating about it. You're the reason it got changed.'
And while she is disheartened that she won't be able to experience the Disney park in the same way, she admitted that she would still be going, but would force herself to endure the pain.
'I can endure the sun if I have to, since I've done it all my life, but there are a lot of people who planned their entire Disney trips around this accessibility, and now it's gone,' she added.
Natasha's disorder makes her colorblind and sensitive to light. She only sees shades of grey, white and black, and has to wear extremely dark sunglasses during the day.
A spokesperson for Disney told People: 'Disney is dedicated to providing a great experience for all Guests, including those with disabilities, which is why we are so committed to delivering a wide range of innovative support services aimed at helping our Guests with disabilities have a wonderful time when visiting our theme parks.'
DailyMail.com has reached out for comment.