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Waitress who was slammed in a 1-star review by a family with a 'screaming child' prints the complaint onto a T-shirt - and now wears it as a uniform

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A disgruntled waitress who was given a one star review by a family who accused her of treating them like 'rubbish' turned their complaint into a hilarious joke. 

Daniella Claeys, who works at a restaurant in London, decided to have the family's blistering review, which promises they will never return to the establishment, printed across a white T-shirt, which soon became part of her work attire. 

While the 24-year-old, who was named as Dani in the scathing review, told Wales Online that was 'openly uncomfortable' about the 'disruption' caused by the family's 'screaming toddler', it wasn't until she saw the review the next day that she realised how cross the mother was. 

Daniella, from Tottenham, London, admitted that the comments made in the  November 2023 review had upset her but said she soon saw the funny side of the situation and decided to order the £20 T-shirt. 

Wearing the top to work, Daniella shared a clip of herself with the negative review emblazoned across her chest on TikTok, which has now attracted 2.9 million views. 

Daniella Claeys, 24, from Tottenham in London, paid £20 to have the scathing review printed across a T-shirt

Daniella Claeys, 24, from Tottenham in London, paid £20 to have the scathing review printed across a T-shirt 

She then went to work wearing the T-shirt and filmed a clip for TikTok, which has racked up 2.9 million views

She then went to work wearing the T-shirt and filmed a clip for TikTok, which has racked up 2.9 million views

Daniella, who has been working as a waitress for 12 years,  captioned the clip 'You've been served'

Daniella, who has been working as a waitress for 12 years,  captioned the clip 'You've been served'

The clip, which is captioned 'You've been served xx' shows a laughing Daniella holding a tray in her hands while the text across the screen says, 'When you get a one star review for being a bad waitress so make a top out of it'. 

The full review printed on the T-shirt reads: 'We will never be back!!! At this restaurant the staff made us feel so uncomfortable a waitress named Dani suggested the manager to seat us outside on the cold when our baby cried because she had headache, she didn't bother to hide her discomfort and looked at us like we were rubbish we obviously left the restaurant straight away. Very not family friendly atmosphere in there don't bother to go with kids'. 

The family had given a one star rating for each of the four categories - 'likelihood to recommend', 'atmosphere', 'food and drink' and 'value for money'.  

Reflecting on her behaviour, which had so incensed the reviewers, she told Wales Online that she is 'serving for 14 hours of the day' and therefore admits that the 'chance that I might get something wrong is quite high'.

Many TikTokers were delighted by her bold response to the harsh comments, calling it the 'best thing', while others were on the side of the family. 

Daniella, who has been working as a waitress for 12 years, said: 'At the time I was super upset. I never want to make anyone feel uncomfortable.

'But then I sent it to everyone I knew and put it on my Instagram. Everyone thought it was so funny. I made it into a T-shirt because I wanted to just laugh at the matter. I know I shouldn't have reacted as much, but on a T-shirt it is f***ing funny.'

Daniella printed the entire review across the T-shirt, including the one-star ratings for each of the four categories - 'likelihood to recommend', 'atmosphere', 'food and drink' and 'value for money'

Daniella printed the entire review across the T-shirt, including the one-star ratings for each of the four categories - 'likelihood to recommend', 'atmosphere', 'food and drink' and 'value for money'

TikTokers were quick to praise Daneilla's bold response in the comments section beneath her post

TikTokers were quick to praise Daneilla's bold response in the comments section beneath her post

A fellow TikToker commented on Daniella's post: 'Our generation is so unserious and I love it!! I hope they see this tiktok'.

A second added: 'i need a close up that’s the best thing i’ve ever seen'.

Others chimed in with similar experiences, with one commenting: 'I had a survey returned calling me a “female waste of space” so made it into an inspirational type poster and had it on my desk'. 

Another user said: 'a customer said i was worse than a jet 2 air hostess so my dad spilt a drink all over him and blamed turbulence'.  

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