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A blind woman has claimed she was dropped off more than a mile from where she needed to go by an Uber driver 'on purpose'.
Dr Kamille Richardson of Raleigh, North Carolina, was born blind leaving her unable to drive and relying on others for transport.
She booked an Uber from home to take her to the Verizon store in town last Sunday, noting in her profile that she could not see.
Dr. Richardson said the Uber driver walked her to the door but she quickly realized she was at an apartment complex instead of the store.
Kamille Richardson (pictured) of Raleigh, North Carolina was born blind, leaving her unable to drive and relying on others to transport her
She said the driver dropped her off at an apartment complex instead of the Verizon store, which was more than a mile north of her intended destination.
She told local Fox affiliate WRAL: 'I say this is not the right place and he says well I have somebody I have to pick up at the airport and he takes off and runs away.'
She said she was terrified because she didn't know the area or how to get home. 'I couldn't even tell you what I was near. I didn't know the vicinity.
'He just dropped me and ran away,' she said. 'It's jarring. It's terrifying to the mind.' Dr. Richardson is taking legal action.
Her attorney, Aviance Brown, said they want Uber to change the way they handle customers with disabilities so they aren't put in danger by the drivers.
'This is not the first time where folks with disabilities have been placed in a vulnerable situation. It happens every day,' Brown said. Dr. Richardson says she is still reeling from the situation.
'How could you just abandon somebody like that? Knowing good and well that I was not in the right spot,' Dr. Richardson said.
Dr. Richardson is the Chief Executive Officer of iSee Technologies, which provides solutions in DEI training for businesses.
It comes after Uber's recent earnings report dipped below investors' expectations amid an uptick in legal expenses and decreased ride demand in certain regions.
Legal challenges from taxi drivers in Australia and London, along with regulatory scrutiny over worker classification, have added pressure.
Pictured: A map of where Richardson was dropped off versus how far her intended destination was
Soft demand and losses from devalued investments further impacted its performance.
While Uber improved its operating profit of $172 million compared to the previous year, which was up from a $262 million operating loss in the same period last year . However these numbers were still less than half of what analysts had expected for that measure.
Uber recorded a net loss of $654 million this quarter, whereas last year they lost $157 million. DailyMail.com has reached out to Uber for comment.