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A California shopper, who was trying to help two people raise funds for their community, was allegedly scammed out of nearly $1,000 after using Apple Pay.
Hannah, a TikToker who posts under the username @mamaahannaa, claimed that she was coming out of her local Target in Tustin when she spotted two men selling chocolates to raise money for their Christian community college.
To help their cause, she claimed that she bought $10 worth of chocolates from the men and began to pay for it with Apple Pay on her iPhone.
In a viral video, she told her followers that one of the men, who was wearing a black sweater, quickly placed his own phone on top of hers to confirm the transaction.
But instead of charging her $10, they allegedly emptied her bank account of $975.
Hannah, a TikToker who was trying to help two people raise funds, was instead scammed out of nearly a $1000 after using Apple Pay
Surprised by how quickly she received a notification for the transaction, Hannah said that she promptly asked for a receipt of the payment.
'I have my Apple Pay out ready to go when this guy with the black sweater literally just tapped his phone onto my phone without showing me anything.
'I think he was just hoping I'd just walk away to my car with my chocolates and not ask any questions,' she said in her video.
As soon as she demanded a proof of payment, the man in the black sweater began to profusely apologize and saying that he accidentally overcharged her.
'Oh my God, I'm so sorry. I overcharged you. Let me refund you this. Hold on, I'm sorry,' he allegedly said to which Hannah replied, 'OK, how much did you overcharge me?'.
In a now viral video, she revealed that one of the men, who was wearing a black sweater, quickly placed his own phone on top of hers to confirm the transaction and charged her $975 instead of $10
She had spotted both men selling chocolates to raise money for their Christian community college outside of her local Target
By this point, she had checked her notifications and realized that she had been charged $975 instead of $10.
Despite realizing that they had allegedly stolen money from her, she still tried to keep her calm and gave them an opportunity to return the money.
'At this point, I still wanted to believe him because he seemed very apologetic, and I was very naive. I had had a very long day, and I didn't wanna have to deal with this right now,' Hanna said in her video.
Once the man said he had 'initiated the refund', Hannah reached out to Apple and explained what had happened.
'My money should be protected. I trusted Apple,' Hanna said.
Apart from not receiving help from the tech company, she also allegedly never got her money back from the men.
The woman, who has 19,500 followers on TikTok, said that she filed a police complaint with the Tustin Police Department in California - and she asked her viewers to call the cops if they spot the two alleged scammers.
Hannah told her viewers that Apple said they could not help her since she did not have enough evidence to prove that she didn’t intend to pay $975.
In another video, she also clarified that she had paid the men using an Apple credit card - which is monitored by Goldman Sachs.
'I feel like any other credit card company should have taken care of this, so I’m super annoyed, and I feel very taken advantage of,' she said.
Hannah told her viewers that Apple said they could not help her since she did not have enough evidence to prove that she didn’t intend to pay $975
Hannah also said that when she reached out to Goldman Sachs, they allegedly told her that the resolving the dispute would take about three months.
According to the Apple website, transaction warnings are presented when an attempt to send money via Apple Cash to someone outside of saved contacts or if Apple considers a transaction risky.
It is unclear if Hannah received any such warning before the transaction happened.
DailyMail.com has contacted Apple, Goldman Sachs and Tustin Police Department for comment.