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The Knoxville, Tennessee, dental office staffer that was caught on camera laughing at a cancer patient's diary has broken her silence with a heartless TikTok.
Kelsey Pollard was put on blast after video footage of her sitting on the floor and laughing as a fellow dental staffer mocked a cancer patient's journal by reading it out loud went viral.
Pollard, who works at Premier Dental Group of Knoxville, has now released a savage response to the backlash in a TikTok video - though her account has since gone private.
The TikTok featured Pollard throwing up a peace sign along with the caption: 'When you go viral for being a piece of sh*t.'
She then walks towards an outdoor trash bin and jumps in as lighthearted music plays in the background.
Kelsey Pollard was put on blast after video footage of her sitting on the floor and laughing as a fellow dental staffer mocked a cancer patient's journal by reading it out loud went viral
The TikTok featured Pollard throwing up a peace sign along with the caption: 'When you go viral for being a piece of sh*t'
Her callous smirking response was uploaded on the Libs of TikTok X account. According to the account - Pollard claims there are 'two sides' to the story.
Prior to her account being made private - it appears that Pollard uploaded a video response to a user's comment that said: 'This should be a reason to go to jail,' although the video is no longer publicly available and it's unclear what she had to say.
The original video, which was recorded on Snapchat, shows the employees laughing at the patient's thoughts on different treatment options and concerns about various procedures.
Premier Dental Group of Knoxville posted an apology on Facebook, acknowledging the 'inappropriate video created and shared by some of our employees that addressed an individual's medical condition in a disrespectful and unprofessional manner.'
The original video shows employees laughing at a patient's thoughts on different treatment options and concerns about various procedures
However, the practice's profile disappeared shortly after the statement was published.
'We deeply regret this incident and the hurt has caused,' the practice wrote in the since-deleted apology, according to WBIR.
The group acknowledged the gravity of the situation and claimed to be investigating.
'We take this matter very seriously. We have initiated a thorough investigation into the incident and are taking immediate steps to address it. The employees involved have been addressed and we are reviewing our internal policies and training procedures to ensure that such an incident does not happen again.'
The incident took place at Premier Dental Group of Knoxville (pictured)
In response, Premier Dental Group of Knoxville posted an apology on Facebook. The practice's account has since been deleted
Some took to social media to blast the practice.
'It's pretty disturbing that these girls thought this was funny and to think they handle patients private information EVERYDAY,' one wrote. 'So there's no telling what they're doing with everyone else's personal information.'
This wasn't Premier Dental Group of Knoxville's first controversy.
In 2023, the practice agreed to pay around $1 million to settle a lawsuit over allegations of scamming the Tennessee's Medicaid program and potentially endangering patients through unqualified staff and unnecessary procedures, KVUE reported.