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Colorado bride shares her side of epic viral spat with designer over $10,000 dress
A Colorado-based influencer bride has hit back against claims of her stealing her wedding dress after an atelier owner alleged she did pay for the $10,000 outfit.
Hair stylist Raylee Rukavina was accused by Cenderra Ca'Zanthia, the owner of Casze Atelier, of not paying the remaining costs of and blocking all communication between them days before the influencer's wedding.
In a series of TikToks, Ca'Zanthia claimed she had shipped the rush order made dress to the hair stylist a few days before the wedding and sent her final invoice on email as well as on text messages - but never heard back.
The designer had also launched a GoFundMe to raise $12,500 to recover the damages including salaries, legal and overhead costs, which has since been deleted.
After receiving a slew of hate messages, Rukavina took to the video-sharing app last night to reveal what she said took place in the past few months.
Hair stylist Raylee Rukavina, a Colorado-based influencer bride has hit back against claims of allegedly stealing her wedding dress after Cenderra Ca'Zanthia, the owner of Casze Atelier accused her of not paying for the $10,000 outfit
The newly married influencer told viewers that she had signed a contract with Ca'Zanthia back in February that stated that the custom design for the dress would cost $6,290 and was meant to be delivered by August 10.
Rukavina also shared a confirmation receipt that showed she had already paid $3,774 for the dress months before it was delivered to her.
The bride alleged in her two-part series that Ca'Zanthia canceled her second fitting while she was in Miami to try on the dress and was extremely difficult to contact once the payment had been made.
She also revealed that the brand was meant to hold a Zoom call on June 16 about the dress with her, Ca'Zanthia and a customer service representative.
The newly-married influencer told viewers that she had signed a contract with Ca'Zanthia back in February that stated that the custom design for the dress would cost $6,290 and was meant to be delivered by August 10
Rukavina also shared a confirmation receipt that showed she had already paid $3,774 along with the credit card charge fees for the dress months before it was delivered to her
But Rukavina said Ca'Zanthia did not join the call and despite multiple requests, the bride did not receive any pictures of the outfit till early August.
Furthermore, Rukavina claimed that she finally received a video of her wedding dress four days before it was meant to be completed and delivered to her.
But the bride-to-be said the video left her in absolute shock as it showed a dress that had been made in absolute contrast to what she had initially requested for her in the contract.
The frustrated influencer also revealed that when she went to the designer's boutique in Miami merely two weeks before the wedding, over half of the dress was still in production.
Much to the bridal industry's shock, Rukavina said that when she tried on the custom dress on August 10, it had to be severely cinched in with pins and the designer had used E6000 glue to simply stick the beading on the gown - rather than sew it in.
But what was meant to be a magical moment left her teary-eyed after she said she realized that it was ill-fitting and numerous details were wrongly made - particularly the train
After discovering that her original wedding dress wrongly made, the bride and her family rushed to find a last minute dress for her to get married in
Ca'Zanthia had made the bombshell accusation days before Rukavina was set to marry David Wells
The influencer also shared numerous screenshots of texts between her and the designer complaining about the quality of the dress.
In another video, Rukavina explained to her viewers how Ca'Zanthia had allegedly sent her a fake tracking number and blamed FedEx for delaying the package.
In the end, the bride received the dress 48 hours before she was meant to walk down the aisle.
But what was meant to be a magical moment left her teary-eyed after Rukavina said she realized that it was ill-fitting and numerous details were wrongly made - particularly the train.
In the end, the hairstylist requested the designer to take back her dress.
Since Rukavina released the video, followers have shown support and Ca'Zanthia's past customers have revealed the issues they say they have faced too.
'So sorry this happened to you. She also did the same thing to me in July for 2nd dress for my wedding,' one ex-customer said.
While another added: 'And not to mention Casze is known to send things WAY too late (shouldn’t be the clients responsibility to deal with this.'
'Look up Casze Brand of the Better Business Bureau. Same complaints!!!!!! She dress maker is a scammer,' a user also recommended.
Ca'Zanthia (pictured) claims that she attempted to contact Rukavina multiple times to collect her final payment but did not hear back after it was delivered to the influencer
On her own TikTok page, Ca'Zanthia claimed that the influencer had not paid her remaining costs for this dress worn by a model
Multiple viewers also apologized to Rukavina and offered advice to her.
'Omg I have to apologize because I really believed everything that designer said and saw you as a villain. I am so sorry!' a user said.
While another added: 'I am so sorry this happened to you. Ugh. I literally believed her and her receipts. I hope you were able to enjoy your wedding and honeymoon. Your last minute dress still looked stunning.'
One user also praised Rukavina and wrote: 'Girl, what? I am so sorry. I totally believed her when I saw that video. You handled this with such class, I really hope you get a resolution that you’re happy with.'